Conte's Suspension Service Center
Who is suspension service for?
Short answer: anyone who owns a bike with suspension. Your mountain bike's suspension is one of the most important components of the bike. It helps to absorb bumps and dips, making for a smoother, more comfortable, and efficient ride. It also helps to improve traction and control, which is especially important when riding over rough terrain. Not only will a properly-maintained suspension feel better, it'll make you a better rider by inspiring confidence and making your bike more predictable.
Suspension Service Menu
How it works
Ship your suspension component(s) to us or drop your bike off at your local Conte's Bike Shop location and let us take care of the rest. Just follow the steps outlined below for the method you choose and contact firstname.lastname@example.org if you have any questions.
Do I Need to Service My Suspension?
Your bike's suspension can wear out over time, especially if it is not properly maintained. This can lead to a number of problems, including:
- Reduced performance
- Increased harshness
- Increased wear on other components
- Increased risk of injury
For these reasons, it is important to get your mountain bike suspension serviced regularly, ensuring that it is performing at its best and that you are getting the most out of your bike.
Here are some of the main reasons why you should have your mountain bike suspension serviced:
- To improve performance: A well-maintained suspension will provide a smoother, more comfortable ride, as well as improved traction and control.
- To extend the life of the suspension: Regular servicing can help to prevent wear and tear on the suspension components, which can extend their lifespan.
- To avoid injury: A poorly maintained suspension can lead to a number of problems, including increased harshness, which can increase the risk of injury.
The frequency with which you should have your mountain bike suspension serviced will depend on how often you ride and the type of riding you do. However, as a general rule, it is recommended to have your suspension serviced every 125 hours of riding, or once yearly, whichever comes sooner.
Where is the Conte's Suspension Service Center?
Our suspension service department is run by Brian Crowe out of our Navy Yard location. By centralizing the skills, tools, and parts all in one place we can commit to good turnaround times & excellent quality.
All suspension serviced at Conte's must be sent to the suspension service department, as outlined above.
What Services Do We Offer?
Many suspension service companies have hundreds of choices for service depending on the model, year and level of service; we have decided to keep it simple and offer just 4 options: Rear Shock Air Sleeve Service, Fork Lowers Service, Full Fort Service, and Rear Shock Full Service. See descriptions and prices above.
How Long Does Suspension Service Take?
Depending on shipping times, service will take between 3 to 12 days. For reference, most turnaround times from other companies are around 3-4 weeks.
What Brands Can Conte's Service?
We can currently service most Fox and Rockshox brand forks that are model year 2014 or newer. Our Rear Shock Full Service is only available for non-piggyback Fox and Rockshox products model year 2014 or newer. For any other product, feel free to email us with specific questions and requests, as we plan to continually expand our offerings.